The easiest way to pay your bill is through our online patient portal. The patient portal allows you to safely pay your bill. You can pay from your checking account or debit/credit card (American Express, Discover, MasterCard, or Visa).
To pay your bill, only use this site: https://www.carecentrix.com/patients.
No other external websites or bill processing organizations are authorized by CareCentrix for member billing or payment.
Call us at 1-877-989-9059. Be sure to have the below ready:
Return the coupon at the bottom of the bill with your payment. Write your account number on the check. Do not send cash.
Mail your payment to:
PO Box 277947
Atlanta, GA 30384-7947
Our goal is to answer your questions quickly. We will start with answers to common questions. If you don’t see the answer you need, please contact us.
If you would like to sign an authorization form to release your Protected Health Information (PHI), you can access it below.
If you need to sign a Medicare Appointment of Representative form, you can access it below.
If you need to download and print a copy of the CareCentrix financial hardship waiver application, you can access it below.