Post Acute Care: Site Optimization

Our Site Optimization solution ensures that members who can safely go home after a hospital stay, do go home with the right services. For members who require a transition to a post-acute care facility, we identify the right provider and proactively engage facilities to ensure optimal length of stay and recovery plan progress for the duration of their stay.

The journey home from the hospital begins with our HomeFirst Analytics and clinical engagement teams. Alongside our analytics, clinical engagement teams collaborate with providers and advocate for members. They work with the hospital to understand the member’s clinical and non-clinical needs and ensure the right home services are in place. By doing so, we set members up for success in meeting their care goals and reduce the number of unnecessary post-acute stays and unnecessary readmissions.

For members appropriate to transition to a PAC facility, we engage on day one to ensure facility alignment with outcome goals and establish measurable milestones. By doing so, we can optimize the length of stay and ensure appropriate discharge home.

With the appropriate support, coordination, and real-time data, CareCentrix can reduce unnecessary PAC stays and increase positive outcomes for members who follow our discharge recommendations.

Our Site Optimization solution leverages HomeBridge®, our proprietary care coordination platform, which provides a single platform to document and access information offering complete transparency for providers and the care teams to manage hospital discharge. Our platform seamlessly integrates with health plans’ systems and includes automated data feeds, clinical notes, and authorizations to manage care effectively.

CareCentrix has a robust implementation process that begins with a dedicated and experienced team, focused on flawless execution to get the Site Optimization program up and running.