If you are not enrolled in a Co-pay Assistance program and would like to find out if your services qualify for assistance, please call us at 877-561-9910.

If you are enrolled in a Co-pay Assistance program and have received a CareCentrix invoice, please send a secure email to patientadvocacyteam@carecentrix.com 

 

Required Email Subject: Co-pay Assistance

Information to include in your email:

  • Patient First Name:
  • Patient Last Name:
  • Patient Address:
  • Patient Phone Number: 
  • Patient CareCentrix Account Number: 
  • Name of Copay Program: 
  • Copay Program Phone Number: 
  • Copay Program ID Number: 
  • Copay Program Group #: 
  • In body of email please add any additional information. 

You may also fax the above details to 919-714-5211

The Co-pay Assistance team will review your Co-pay Assistance program information and contact you within 2 business days.