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Michelle

Michelle is the Social Services Coordinator for the Post-Acute Care Program and brings with her more than 30 years of Social Work experience.

Michelle began her Social Work career in Buffalo, NY immediately after college. She worked in the Social Work Department at a Long-Term Care facility. Later, she married and moved to various states as her husband served in the US Navy.

Her prior experiences include employment at a Retirement Community, including Long-Term Care, Skilled Rehabilitation, Assisted and Independent Living, where she was Director of Social Services and Admissions Coordinator.   She effectively planned, organized, developed, and directed the overall operation of this department while providing seamless coordination of admissions and discharges to the diverse communities within this area. When necessary, the application for various insurances was initiated to alleviate the financial distress a resident may experience.

Previously, Michelle was a Case Manager and Crisis Hotline Specialist at a domestic violence shelter. The knowledge that she gained from this role was crucial in learning how to maintain a calm demeanor while assisting people who are struggling in crisis and in overwhelming life situations.

Michelle spent time as a Social Worker and Resource Specialist for Hospice House and Hospice Community giving patients and family members comfort and needed services. Advocacy to Make a Wish Foundation allowed for several patients to have parties and to see distant family members with the finances provided.

She worked with Healthy Start Program for Expectant Mothers helping them meet their medical, financial and social needs as they prepared for delivery, and as a Children’s Case Manager visiting with children ages 5-18 in the classroom and at their homes to identify possible learning deficits that may impact the child’s behavior and ability to succeed.

Prior to coming to CareCentrix, Michelle was an Ex-Offender Employment Readiness Trainer. In this role, Michelle worked with ex-offenders who may have gone down the wrong path due to not having access to Life Skills training in their pasts.

This vast experience complimented with a BSW from Buffalo State College and a Masters of Management degree from Troy State University has equipped Michelle to work effectively with a variety of patients in various geographical regions and with varying psychosocial and socioeconomic factors.