leadership
Caryn Ciaio

Caryn Ciaio is Chief Human Resources Officer at CareCentrix, with more than 20 years of experience in HR and business operations. In her role, Caryn oversees people strategy, executive partnership and coaching, and leads the HR and Process Excellence teams responsible for employee relations, talent acquisition, total rewards, learning and development, communications, quality auditing and business continuity management.

Before CareCentrix, Caryn spent 12 years at Anthem, holding a variety of roles across different HR disciplines before moving into Service Operations as a Planning and Performance Director and Chief of Staff supporting over 4,000 associates. Caryn also spent four years at Cintas Corporation, completing a formal management training program and managing HR and front-end operations. Caryn has a passion for developing HR strategy and organizational design, managing large-scale projects and leading cultural change initiatives to create a dynamic workplace and positive employee experience.

Caryn holds a Master of Professional Studies degree from Stony Brook University and a Bachelor of Science from Cornell University’s School of Industrial and Labor Relations. She is a certified Senior Professional in Human Resources (SPHR) and an SHRM Senior Certified Professional (SHRM-SCP).