The Homefront Blog

Patients managing complex health situations face new challenges during crises. Discover how Angela, a nurse with Envoy Hospice and nurse manager for the Turn-Key Health palliative care program, went above and beyond to deliver whole-person care to the most vulnerable during the Texas power outage.

Turn-Key Health, a CareCentrix company, has reimagined the home as a destination of care for seriously ill patients. In our latest white paper, “Building a Better Model for Care at Home,” we demonstrate how home-based palliative care (HBPC) for individuals with a serious or advanced illness successfully aligns treatment decisions with personal goals, preferences and values; enables payors to reduce emergency department visits, hospitalizations and 30-day readmissions; addresses clinical and non-clinical issues, such as social determinants of health (SDoH); and provides an opportunity to enhance member and caregiver engagement and care coordination.  

Turn-Key Health, a CareCentrix company, is expanding its use of virtual visits via phone or telehealth by leveraging CareCentrix’s strategic alliance with Synzi, a leading technology platform for post-acute care. The use of telehealth in an integrated approach with in-person, home-based palliative care creates a more robust patient experience and better patient engagement.

Family caregivers for seriously ill patients play an important role in society. Not only do they provide emotional and physical support for their loved one, but they also assume the responsibilities of preparing meals, providing transportation, maintaining the home, managing medications and coordinating doctor’s appointments. This critical role is often essential for keeping the individual safe and well cared for at home and preventing avoidable emergency department visits and hospitalization.