Post-Acute Care

There are a hundred paths to home in post-acute care. We guide patients to the right one.

The Challenge

Post-Acute Care (PAC) is fragmented.

Health plans often do not have the specialized resources to manage the complexity of the post-acute care continuum, resulting in increased risk for adverse patient outcomes, waste, and additional costs. To solve for this, CareCentrix implements an end-to-end post-acute care program on behalf of our clients, managing patients’ post-hospital discharge throughout the entire care continuum.

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  • Savings Home Health

    Post-acute care accounts for an estimated 20-25 percent of total spend in Medicare Advantage plans1

  • Payers absorb wasteful spending

    Payers absorb $17.5 billion in wasteful spending while patients face unnecessary medical risks and costs2

  • Hospital readmissions

    75% of hospital readmissions are caused by preventable errors3

Why Choose CareCentrix as Your Post-Acute Care Partner?

To help select the right site of care for the right length of stay, the CareCentrix Post-Acute Care program provides personalized care with an emphasis on the home. The CareCentrix program:

  • Reduces unnecessary utilization of SNFs
  • Reduces readmission rates
  • Makes the home the center of care
  • Proactively engages patients from hospital to home

The CareCentrix Approach

CareCentrix works with network providers – including hospitals, Skilled Nursing Facilities (SNFs), Inpatient Rehabilitation Facilities (IRFs), Long Term Care Hospitals (LTCH) and home care providers – to connect a patient’s journey across the continuum, identify paths for care that help optimize clinical outcomes, and identify patients most at-risk for readmissions so we can help them get the follow-up care they need. The program also coordinates the services patients need to transition to care at home safely, via home health, durable medical equipment (DME), and home infusion providers.

man with caretaker


  • Member network

    Provides expertise

    • We have served 2.5+ million members to-date*
    *Based on CareCentrix data analysis 2020.
  • Payers absorb wasteful spending

    Reduces overall costs

    • We help plans reduce PAC costs by an average of 15%*
    *Based on CareCentrix data analysis 2020.
  • Hospital readmissions

    Diminishes hospital readmissions

    • We have helped health plans decrease all-cause readmission rates by nearly 40%*
    *Based on CareCentrix data analysis 2020.
  • Patient satisfaction

    Keeps patients happy

    • 95% of patients would recommend the CareCentrix program to a friend*
    *Based on CareCentrix data analysis 2020.

Questions About The Post-Acute Care Program?

Through HomeBridge®, our purpose-built care coordination technology platform, we combine the power of insight from a quarter of a billion patient records with a personalized approach for each individual’s care that can eliminate dangerous gaps as a patient transitions from hospital to home.

Health plan business leaders can build optimal provider networks, ensure that the right provider is matched with the patient based on his or her unique needs, and future-proof their patient engagement approach by deploying the clinical and technology services that a patient needs to heal and age at home.

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Need help optimizing your post-acute care strategy?


  1. Medicare Payment Advisory Commission. (2017) Report to the Congress: Medicare Payment Policy.
  2. The Revolving Door: A Report on U.S. Hospital Readmissions. (2013).
  3. DRAFT Measure Speci­fications: Potentially Preventable Hospital Readmission Measures for Post-Acute Care (2015)