CareCentrix is the leader in managing patient care to the home.

We have nearly 20 years of experience working with payors and providers to create programs that improve quality and lower costs by managing patient care to the home.  We are passionate about making care at home safe, high quality, accessible, and low cost. 

what sets us apart

clinical care &
patient focus

Our teams of highly trained nurses, all experienced in specific disease areas and in managing care to the home, coordinate care with physicians, case managers and network providers. We are URAC accredited for Health Utilization Management (UM) and conduct prospective, and retrospective utilization reviews of requested home care services.* We leverage proprietary data and monitor trends to help enhance the UM policies of our customers, enabling them to make more informed decisions on their coverage policies.

*Our UM decision making is based on the appropriateness of care and services and the existence of benefit coverage. We do not provide financial incentives that promote underutilization and do not reward providers or others for issuing denials of coverage or care. 

High Performance Network

Our national network of home care providers has been credentialed using NCQA credentialing standards.  Our network boasts more than 8,000 qualified provider locations. In collaboration with our network, we can provide the right provider for the right level of care.  

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Proven Ability to Reduce Costs

Leveraging almost 20 years of experience and best practices, CareCentrix has consistently delivered cost reductions for customers as a result of our innovative programs and expertise in home health care utilization review, network management and care coordination.  When patients receive the care they need, when they need it, for the right cost, in the comfort of their home, the result is a win-win: savings for our customers and improved outcomes for patients.

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Product Leadership

The individualized needs of the patient and their loved ones guide all of our decisions as we continue to develop optimal solutions for successful healing in the home.  From sleep, to hospital readmission reduction, to home infusion and more, our programs utilize technology, our expert staff, our contact with patients and family to guide, educate and support patients towards healthier outcomes and increased satisfaction. Click here for more information on our products.

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Meet Our Team

Leadership Team

John Driscoll Chief Executive Officer
Tej Anand Chief Data Officer
Dr. Michael Cantor Chief Medical Officer
Mary Daschner Chief Operating Officer
Tom Gaffney Chief Customer Officer
Alison Gilligan Chief Legal & Strategic Solutions Officer
Steven Horowitz Chief Financial Officer
Gisele Molloy Chief Compliance Officer
Steve Wogen Chief Growth Officer
John Driscoll brings more than 25 years of health care experience to CareCentrix as CEO.  Prior to CareCentrix, John served as President at Castlight Health, a healthcare technology company. Previously, John served as Group President for new markets at Medco (a $70 billion Pharmacy Benefit Manager). He led product development for employer and health plan clients. During his years at Medco, John was part of the senior management team that spun Medco out of Merck, building an enterprise that was named as the most admired company in healthcare services by Fortune. He was responsible for Medco’s entry into Medicare, growing the business from start-up to $20 billion in annual revenue. John also led Medco’s acquisitions and investments, investing over $10 billion in capital in high-growth companies, including specialty pharmacy Accredo Health. During John’s tenure, he was also in charge of Retail network contracting, Medco’s data products, Medco International, and Medco’s specialty pharmacy business.

John founded and chaired the Surescripts ePrescribing Network, building the first cross-industry collaborative with competing Retail, PBM, and Health Plans cooperating to revolutionize e-prescribing. Surescripts has grown from servicing under 50 million prescriptions in 2005, to over 1 billion prescriptions today. John also served as an Advisor to Oak Investment Partners. He was a member of the executive team at Oxford Health Plans, serving as Corporate Vice President for government programs. At Oxford Health Plans, he built and led the Medicare & Medicaid business, from start-up to over $1.3 billion in annual revenue. During his time at Oxford, the company was one of the fastest growing companies in the U.S. and was widely recognized as one of the most innovative companies in healthcare.

John was selected by the White House for its Entrepreneurs in Residence program in 2011 to advise the FDA on new paths for innovation. He has published articles in Los Angeles Times and Time Magazine

John has a B.A. and M.B.A. from Harvard University, and was a resident tutor at Winthrop House. John also holds an M.Phil from Cambridge University in England.  He chairs the Truman National Security Project, and served as a captain in the U.S. Army Reserve. He serves as a Board Member for the Alliance for Hunger and the Press Ganey Corporation, and previously served on the Board of Outward Bound, Hurricane Island Outward Bound School, and the Domus Foundation. 
Tej Anand is a technology-management executive with more than 25 years of experience in transforming technology business models to be more responsive to changing market and customer needs. 

Tej joined CareCentrix from CA Technologies, where he ensured that information was used as a strategic asset to deliver profitable revenue growth, reduce complexity and improve the quality of business solutions deployed. Prior to CA Technologies, Tej was at Medco, where he was responsible for Clinical, Consumer and Information Management Services. Tej has also served as an Executive Management Consultant and has held senior IT management and research positions at Golden Books, NetCreations, NCR (Teradata), A. C. Nielsen and Philips Research Laboratories. He is a published author, industry speaker and holder of several patents in healthcare business processes and business intelligence.

Tej holds degrees in electrical engineering from the Indian Institute of Technology, Bombay, and computer science from the University of South Carolina. He holds a doctorate degree in organizational leadership from Teachers College, Columbia University.
Dr. Cantor is a geriatrician and attorney with extensive experience in designing and implementing population health and quality improvement programs for health plans and healthcare providers.

Most recently he served as Chief Medical Officer (CMO) for the New England Quality Care Alliance (NEQCA), the 1,800-physician network for Tufts Medical Center in Boston, where he managed network-wide population health and quality improvement programs.  He also served as founding Medical Director for the NEQCA Medicare Shared Savings Accountable Care Organization (ACO), and was the first CMO for Minuteman Health, a CO-OP insurance plan, where he developed and implemented medical management programs.  Prior to that he served as a medical director for Evercare of New England, a division of United Health Group, where he managed care managers and nurse practitioners, and led quality efforts for the Senior Care Options (SCO) program for people over 65 with Medicare and Medicaid coverage.  He also held positions at the VA Boston Healthcare System, Brigham and Womens Hospital, and the Hebrew Rehabilitation Center for Aged, where he was responsible for developing new clinical programs for older people, and provided geriatrics assessments, primary care, long term care, palliative care, and made house calls. 

Dr. Cantor still sees hospital inpatients on weekends.  He trained in internal medicine at Beth Israel Hospital in Boston, and did his geriatrics fellowship at Harvard Medical School.  His degrees in law and medicine are from the University of Illinois.
Mary Daschner is an accomplished management executive with more than 30 years of leadership experience in the healthcare industry. Mary joins CareCentrix from Medco’s Medicare and Medicaid Solutions Market Group where she served as President until 2012. While at Medco, she was responsible for strategy and financial results for Medicare and Medicaid as well as the retiree markets. She organically grew the Medicare/Retiree line of business from start-up to over $20 billion in revenue. Prior to joining Medco, Mary served in leadership roles at a number of healthcare companies, including Senior Market Strategies, Vitalink Pharmacy Services Inc., and Walgreens.

Mary holds a BS from the University of Minnesota, College of Pharmacy.
Tom Gaffney leads Account Management & Client Services. 

A cofounder of Sleep Management Solutions, Tom has more than 15 years of health-care experience working across the landscape of the alternate site industry, including DME, Home Infusion, and most recently as an owner and operator of DME and sleep lab operations. Based on an understanding of the cost drivers related to sleep services, as well as the growth in this area of healthcare, Tom developed a strategy to deliver low-cost and high-quality home-based sleep testing and therapy-management solutions for patients, thus, creating a full-service sleep-management program for payors to help manage their sleep service spend and trend. Sleep Management Solutions, the first sleep-benefits management company in the United States, was established in 2006 and has grown to serve several local and national health plans. The company became a wholly owned subsidiary of CareCentrix in 2010.

Tom holds a master’s degree in education from Springfield College in Massachusetts, where he also received his bachelor’s degree.
Alison Gilligan is a senior health-care executive with more than 20 years of experience. Prior to CareCentrix, she cofounded and served as Chief Executive Officer of VeriMedx, Inc., an early-stage geriatric disease management company. 

Previously, Alison held senior management positions with Patient Care, a large regional homecare company; L.E.K. Consulting, an international strategy consulting firm; and Mariner Health Group, Inc., a publicly traded company operating sub-acute care facilities and ancillary service providers nationally. While at Mariner, Alison also served as Chief Legal Officer and General Counsel.

Alison began her career at the law firm Wiggin & Dana as a corporate, mergers and acquisitions attorney specializing in the health care area. She holds a law degree from George Washington National Law Center, where she was an editor on the law review. She received both her master’s degree in business administration and bachelor’s degree from Lehigh University.
As Chief Financial Officer, Steven Horowitz directs all of CareCentrix’s financial activities, including financial planning, accounting and financial reporting.

Prior to joining CareCentrix, Steven was the Vice President of business planning for Medco Health Solutions, a Fortune 50 pharmacy benefit manager. In this role, Steven was the CFO for three key U.S.-based divisions as well as all international markets, which together generated over $2 billion in annual revenue. Previously, Steven held the position of controller at National Medical Health Card Systems, a pharmacy benefit manager, and at The Fantastic Corporation, a global broadband multimedia corporation. Earlier, Steven was CFO at the Mount Vernon Neighborhood Health Center.

Steven received his MBA from Adelphi University and earned his BS in business management from Cornell University. He is a licensed CPA, as well as a member of the American Institute of Certified Public Accountants.
Gisele is responsible for CareCentrix’s corporate and regulatory compliance and privacy programs.

She brings more than 20 years of legal and compliance experience in the health care arena to CareCentrix. Previously at Viant, a national PPO network, where she was Vice President and Associate General Counsel, Gisele was responsible for all regulatory, compliance, and privacy issues. She joined Viant after 15 years at Cigna HealthCare, serving in progressively larger roles in the Cigna Law Department and departing as Associate Chief Counsel. Gisele started her career in commercial litigation at Cohn & Birnbaum and Updike, and Kelly & Spellacy, both in Hartford, CT.

She received her law degree from the University of Connecticut and her undergraduate degree in finance at Dalhousie University in Nova Scotia, Canada.
Steve Wogen brings more than 20 years of experience in healthcare leadership to CareCentrix. As Chief Growth Officer, he is responsible for medical economics, new product development and the HomeSTAR® program. 

Steve comes to CareCentrix from Express Scripts, formerly Medco Health Solutions, where he was the SVP/GM for Prescription Drug Plan and Retiree Solutions, and led the integration of the companies’ retiree business lines. He led the launch of Medco’s Prescription Drug Plan and employer sponsored retiree products, which he grew to a $4 Billion business; became CFO of the Retiree Division and directed the cross-functional team responsible for launch of Medco’s Medicaid strategy and operational model. Previously, Steve was Regional Director of Medical Economics at Cigna.

Steve holds a bachelor’s degree in economics and medical ethics from Davidson College in Davidson, NC, and a master’s in health administration from the Medical College of Virginia, in Richmond, VA. He has published and presented his work on electronic prescribing, the value of pharmaceuticals in care management, Medicare Part D and efficiency in healthcare delivery. 

Board of Directors

Steve Shulman Chairman
Jim Connelly Director
Peter J. Connolly Director
Chris Doerr Director
James T. Kelly Director
Martin J. Mannion Director
David B. Snow Director
A highly regarded leader in the healthcare industry, Steve is the former CEO of Magellan Health Services, Inc. (NASDAQ: MGLN).  He spearheaded the company’s successful turnaround and restructuring out of bankruptcy and diversification into the nation’s foremost specialty health care management company. 

Steve also led Prudential Healthcare through its major turnaround while serving as the company’s chairman, president and CEO, culminating in the company’s successful sale to Aetna. Steve is a cofounder of Value Health, Inc., a NYSE managed-care company specializing in behavioral health and prescription drug benefits. He also founded Internet HealthCare Group, an early stage health and technology venture fund. Previously, he held leadership roles at CIGNA and Kaiser Permanente.

Steve serves as the chairman of CareCentrix and as a director of Access MediQuip, Broadlane, Digital Insurance, HealthMarkets and HealthPlan Holdings. He received his bachelor’s degree in economics and master’s degree in health services administration from the State University of New York at Stony Brook.

Jim Connelly is a partner at Water Street Healthcare Partners, a strategic investor focused exclusively on the healthcare industry.  Jim has more than 30 years of experience leading healthcare businesses. He has directed some of the healthcare industry’s largest and most successful acquisitions, divestitures and business development initiatives. As president and chief operating officer of Caremark International, Jim helped build the company into a $3 billion global healthcare services corporation. He also led Baxter’s multibillion-dollar Medical Supply Distribution businesses when he served as the company’s corporate officer and group executive. Jim was also the corporate vice president of American Hospital Supply Corporation, and president and COO of USF Corporation. Prior to Water Street, he worked with One Equity Partners, the $5.5 billion private equity arm of JPMorgan Chase.  Active in the community, Jim donates his time and expertise as chairman of The Cradle Foundation, one of the nation’s foremost adoption agencies. He previously served as a director of the United Way of Lake County and Victory Memorial Hospital. Jim received his bachelor’s degree from the University of Virginia and his master’s in business administration from the University of South Carolina.
Peter J. Connolly is a principal with Summit Partners, a growth equity firm that invests in rapidly growing companies across many industry sectors. He joined Summit Partners in 2004 and is based in the firm’s Boston office.

Peter is active in the firm’s investment activities in North America, and focuses primarily on the healthcare and life sciences sector. In addition to CareCentrix, Peter’s directorships and investments include Associa, Aurora Diagnostics and Bartlett Holdings.

Prior to joining Summit, Peter worked for Goldman, Sachs & Co. and Deloitte. He holds a BBA, magna cum laude, from the University of Notre Dame and an MBA, with distinction, from New York University’s Stern School of Business.
Chris Doerr just recently retired as Blue Cross and Blue Shield of Florida’s executive vice president and chief financial officer. He was also a member of the Company’s executive management team. Chris had overall responsibility for finance, accounting, actuarial, underwriting, corporate tax, corporate planning, procurement, mergers and acquisitions, treasury and investments.

Prior to joining Florida Blue in 1995, Chris worked at Cigna, where he began his career as an actuarial assistant in 1970 and rose through a variety of positions to become the senior vice president and chief financial officer of Cigna’s Healthcare operations.

Chris was also CEO of Health Options, Inc. and chairman of the board for Diversified Health Services, Inc., both subsidiaries of Florida Blue. He served as a director on a number of outside boards and continues to serve on the boards of CareCentrix, Prime Therapeutics and Main Street America Group.

Throughout his career Doerr has been active in his community. He is past chairman of the Jacksonville Symphony Orchestra, past chair of the United Way of Northeast Florida Finance Committee and treasurer of the United Way of Northeast Florida. He is also a member of the National Advisory Council at the Institute for Public Health at Washington University in St. Louis, MO.

Chris holds a Bachelor of Arts degree from Washington University in St. Louis and a Master of Actuarial Science degree through the business school at the University of Michigan. He is a fellow of the Society of Actuaries and member of the American Academy of Actuaries.
Mr. Kelly is a private investor. From 1986 to 1996, Mr. Kelly served as president and chief executive officer of Lincare Holdings Inc., a company that provides respiratory care, infusion therapy and medical equipment to patients in the home. From 1994 to 2000, Mr. Kelly served as chairman of the board of Lincare Holdings. Prior to joining Lincare, Mr. Kelly was with Union Carbide for 19 years where he served in various management positions. Mr. Kelly currently serves as a director of several private companies.

Martin J. Mannion is a managing director of Summit Partners, a growth equity firm that invests in rapidly growing companies. Marty joined Summit in 1985 and is based in Boston. 

During his tenure with Summit Partners, Marty has served as a director of many companies, including eight public companies. He is currently a director of Champion Windows, Liquidnet Holdings, NameMedia and Sparta Systems. His prior directorships include AdvaCare (NASDAQ: AVCR, acquired by Medaphis), American Dental Partners (NASDAQ: ADPI, taken private), Bartlett Holdings (acquired by Harvest Partners), Clinical Pathology Laboratories (acquired by Sonic Healthcare), Employee Benefit Plans (NASDAQ: EBPI), ImageAmerica (became MedAlliance, NASDAQ: MDAL), Lincare Holdings (NASDAQ: LNCR, later acquired by The Linde Group), Litchfield Financial Corporation (NASDAQ: LTCH) and Pharmaco Dynamics Research (merged with Applied Bioscience International Inc., NASDAQ: APBI). Prior to Summit, Marty worked as a systems engineer at IBM Corporation.

Marty serves on the boards of Big Brothers Big Sisters of Massachusetts Bay and National Association of Basketball Coaches Foundation. He also sits on Harvard Business School Dean’s Board of Advisors and is a trustee of the Park School in Brookline, Massachusetts. Additionally, he serves on the Board of Advisors of Year Up, an intensive training program that provides urban young adults with a unique combination of technical and professional skills, college credits, an educational stipend and corporate internship. Marty also serves on the Advisory Board of the Alydar Funds. Marty’s past directorships include Children’s Hospital Trust of Boston and Regis High School in New York City.

He holds a BA in economics from Princeton University and an MBA from Harvard Business School.
Dave Snow has more than 34 years of high-performing diversified health-care executive experience. He served as Medco’s chairman and chief executive officer and architected the transformation of Medco into an enterprise that was recognized as a leader in clinically driven pharmacy care – delivering on the promise of healthcare reform by improving clinical and financial outcomes for patients and payors. He joined the company as president and CEO in March 2003, and became chairman and CEO in June 2003 shortly before taking the company public. Prior to joining Medco, Dave served as president and chief operating officer at Empire BlueCross BlueShield. Throughout his career he has served in executive leadership roles for companies including Oxford Health Plans, American International Healthcare, Inc. and US HealthCare, Inc. He also cofounded and served as president and CEO of Managed Healthcare Systems, Inc., which was later renamed AmeriChoice. His experience includes taking two companies public, two significant company turnarounds, one successful company start-up and experience with two healthcare companies that experienced organic hyper-growth.

Dave is also an independent director of Pitney Bowes, Inc. a Fortune 500 company, and is on the Advisory Board of the Harvard School of Public Health. An outspoken champion of health-care reform, Dave advocates a wired health-care system that enables evidence-based, protocol-driven medicine to dramatically improve the quality and efficiency of healthcare, provide greater transparency, foster accountability, reduce costs and optimize clinical outcomes.

Dave earned a master’s degree in health care administration from Duke University and holds a bachelor of science degree in economics from Bates College.
The homefront | CareCentrix

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