CareCentrix Earns NCQA Reaccreditation in UM, Demonstrating Continued Excellence in Home Care Coordination
CareCentrix, a leading home-centered care company, announced today that it has earned a three-year reaccreditation in Utilization Management (UM) by the National Committee for Quality Assurance (NCQA).
NCQA Utilization Management Accreditation is a quality assessment program that focuses on consumer protection and customer service improvement.
“Earning NCQA Utilization Management Accreditation reinforces for our longstanding partners, and those evaluating CareCentrix, that our programs meet the highest standards for clinical rigor, quality, and accountability,” said Haley Sofiane, President of CareCentrix. “When health plans choose CareCentrix, they’re gaining a proven, independently validated partner dedicated to coordinating the right care at the right time, delivering consistent, high-quality outcomes at scale and reducing unnecessary costs for plans and their members every day.”
“Achieving NCQA Utilization Management Accreditation reflects a rigorous commitment to applying fair, timely, and evidence‑based criteria in utilization review. It signifies CareCentrix’s sustained investment in the systems, governance structures, and clinical expertise required to uphold the highest quality standards and advance the appropriateness and effectiveness of care for the populations it serves,” said NCQA President and CEO, Dr. Vivek K. Garg.
About CareCentrix
CareCentrix provides in-home care solutions to payors and employers to help their members and employees receive the right home care at the right time. CareCentrix coordinates complex home care needs for over 22 million members through a national network of credentialed providers, simplifying the experience by creating easier pathways and access to care. As an innovator in home health for 30 years, our whole-person approach improves continuity of care, reduces unnecessary readmissions, and delivers positive financial results for clients and better outcomes for members and employees. With proprietary HomeFirst Analytics, CareCentrix stratifies risk, optimizes care delivery, and manages the complexities of home care coordination, providing essential insights and guaranteed financial savings. For more information, please visit www.carecentrix.com.
About NCQA
NCQA is an independent nonprofit organization that defines and drives health care quality through accreditation, standards, performance measurement, and expert support. For more than 35 years, NCQA has advanced transparency, accountability, and enabled healthcare organizations to deliver better outcomes for patients. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is one of health care’s most widely used performance improvement tools. Learn more at ncqa.org [ncqa.org]. Follow NCQA on X @ncqa [twitter.com] and on LinkedIn linkedin.com/company/ncqa [linkedin.com].
NCQA has reviewed and accredited CareCentrix’s Utilization Management functions only. For complete details on the scope of this review, visit www.ncqa.org.
Media Contact: mediainquiries@carecentrix.com
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