About Us

The new order of post-acute care.
CareCentrix is architecting the future of care at home.

Who We Are

CareCentrix is committed to making the home the center of patient care.

We have more than 20 years of experience working with payors and providers to create programs that improve quality and lower costs by allowing patients to heal or age where they want to be: at home. We currently manage care for 17.5 million members through over 8,000 provider locations.

Through advanced analytics, we determine the appropriate site for post-acute care, and provide support and coordination for patients and their families throughout care transitions, including to and from Skilled Nursing Facilities (SNFs) and through Home Health, Home DME, Home Infusion, and Home Sleep services.

What Sets Us Apart

  • Member network

    Intelligent Pathways

    Using technology, analytics, and experience, we guide care through Smart Networks, keeping patients on the path to the ultimate site of care: home.

  • Patient satisfaction

    Happier Patients

    We engage patients and caregivers, coordinate care transitions, improve clinical outcomes, and do all we can to help patients heal and age at home.

  • Savings Home Health

    Guaranteed Savings

    We continually find new ways to break down the silos across the continuum of care. In the process, we are able to identify and capture savings health plans can count on.


What do members think?

Vanessa, a health plan member, sustained multiple fractures and injuries in an accident. CareCentrix provided care coordination, medical equipment, and nurse coaching to support her transition back to independent living. All while allowing her to heal where she most wanted to be… at home.


Each year, Cigna selects a group of organizations to receive a Cigna Well-Being Award to honor the differences they are making in the health and well-being of their employees. The Well-Being Award recognizes areas such as leadership, organizational foundations, policy and environment, program implementation and participation.

In 2020, our organization stood out for exceptional efforts, and it is with great pride that CareCentrix was one of the Honorable Culture of Well-Being award recipients.


Cigna Well-Being Award

Recent News

Executive Leadership

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