Member/Patient FAQs

Symptoms can appear anywhere from two to 14 days after exposure. They may include:

• Fever
• Cough
• Having trouble breathing
• Feeling unwell or very run down or tired

For more details about symptoms, visit the CDC website.

• Anyone over age 60.
• People who have serious chronic medical conditions like:
  • Heart disease
  • Diabetes
  • Lung disease
• For more information, visit the CDC website.

Call your primary care doctor or your local health department.
To learn more about the steps you need to take if infected, visit the CDC’s website.

If your doctor thinks you may have COVID-19, they will work with the CDC or your local health department to get you tested.

There’s still a lot to learn about the new virus, including how it spreads from person to person. However, here are some general rules from WHO on how to protect yourself.

• Wash your hands often with soap and water. Use hand sanitizer if soap and water are not available.
• If you need to cough or sneeze, cover your mouth with an elbow or tissue. Then wash your hands right away.
• Stay away from anyone who has a fever or cough.
• Don’t share cups or utensils with people who are sick.
• If you have a fever or cough, contact your doctor right away.
• Don’t eat raw or undercooked animal products.
• Clean and disinfect surfaces that are touched often, like doorknobs, phones or TV remotes.
• Stay home if you are sick.

For more information about steps to prevent illness, visit the CDC website.

If you’re planning to travel, stay up to date on the CDC travel warnings. There are a number of ways you can take care of yourself to stay safe. Learn how to protect yourself.

For state-specific information from the CDC and state governments, please click here. A U.S. map will display and you can click on your state.