Michelle Billingsley is the Senior Vice President of Business Technology, Delivery and Solutions at CareCentrix. In her role, Michelle leads the BT Delivery and Solutions teams through pivotal client implementations, product technology enhancements and platform maintenance to address the needs of our clients and patients.
Prior to joining CareCentrix, Michelle served as SVP, Chief Delivery Officer at Visiant. Here, Michelle provided oversight and direction for programs, projects, and operations to both maintain and transform Visiant’s technology platform. Michelle’s other prior experience includes leading information technology operations as Vice President and Chief Information Officer for Blue Care Network, Michigan’s largest HMO. She also held various leadership roles during her 14 years with Blue Cross Blue Shield of Michigan, leading operating platform implementations and migrations, data warehousing and analytics, HIPAA compliance initiatives and more.
In 2016, Michelle received the National Management Association’s Executive of the Year Award. She grounds her leadership approach to three key principles: clear purpose, true accountability and grit.
A proud native Detroiter, Michelle served on the boards of Michigan Council of Women in Technology promoting women and girls in tech as well as serving on other local community boards. She holds a Master of Education in instructional technology from Wayne State University and Bachelor’s degree in computer science from Western Michigan University.