For patient portal technical support, please contact InstaMed Toll Free at 1-866-INSTAMED or 1-866-467-8263.
If you need assistance with any of the below or have additional questions, please click here, visit www.carecentrix.com/other-request, or call us at 1-800-808-1902 and follow the prompts for billing.
- I overpaid my account.
- I’m looking for a status on my refund.
- I received an invoice or collection notice and need some information.
- I haven’t received an invoice from CareCentrix and need one.
When sending an email, please include:
- your first and last name
- date of birth
- CareCentrix account number
- preferred method of communication (email or phone)
- contact number
- best time to call