You can request a billing ledger for your account by completing the following:

Imbedded electronic request that would contain all of the required elements and then get sent to the department.

Or you can also our toll free Customer Service number at 1-800-808-1902 and follow the prompts for billing.

Or send a secure email to

When sending an email, please include:

  • your first and last name
  • date of birth
  • CareCentrix account number
  • preferred method of communication (email or phone)
  • contact number
  • best time to call
  • description of the concern or need for assistance