The future of care is in the home, and CareCentrix is dedicated to leading the coordination that will allow America to heal or age where they are most comfortable: home. Here, we distill and amplify the voices and ideas that are moving our country towards value-based care, and share the groundbreaking innovations and important regulatory updates that will help bridge the gaps in care from the hospital to the home.
If you have difficulty understanding English, we offer language assistance and interpretation services at no cost to you. For help, please call 1-844-359-5381. If you have hearing or speech loss and use Telecommunications Relay Services (TRS) or a Text Telephone (TTY), dial 711 to connect with a TRS operator.
To access our nondiscrimination notice, please click here. To sign an authorization form to release your Protected Health Information (PHI), please click here. To sign a Medicare Appointment of Representative form, please click here. To access the Patients Rights and Responsibilities, please click here.
Under the CareCentrix Utilization Management (UM) Program: 1) UM decision making is based on appropriateness of care & service and existence of coverage; 2) CareCentrix does not specifically reward practitioners or other individuals for issuing denials of coverage or service care; and 3) Financial incentives for UM decision makers do not encourage decisions that result in under-utilization.