Leadership Team

Eric Reimer was appointed chief executive officer of CareCentrix in 2008. Prior to joining CareCentrix, Eric led strategic development for Magellan Health Services, Inc. He spearheaded the company’s acquisition of National Imaging Associates (NIA), and transformed the $50 million business into a full-service radiology benefits management firm generating $300 million in annualized revenue. Eric was also instrumental in Magellan’s acquisition of ICORE Health Care, a specialty pharmaceutical business.

Prior to Magellan, Eric held executive positions with CIGNA Health Services and Prudential Healthcare. He also worked with Boston Consulting Group, and was a co-founder of Internet Healthcare Group, a $150M private equity fund.

Eric received his master’s degree in business administration from The Wharton School at the University of Pennsylvania and a bachelor’s degree from Washington University.

Alison Gilligan is a senior health care executive with more than 20 years of experience. Prior to CareCentrix, she co-founded and served as chief executive officer of VeriMedx, Inc., an early-stage geriatric disease management company.

Previously, Alison held senior management positions with Patient Care, a large regional homecare company; L.E.K. Consulting, an international strategy consulting firm; and Mariner Health Group, Inc., a publicly traded company operating sub-acute care facilities and ancillary service providers nationally. While at Mariner, Alison also served as chief legal officer and general counsel.

Alison began her career at the law firm Wiggin & Dana as a corporate, mergers and acquisitions attorney specializing in the health care area. She holds a law degree from George Washington National Law Center where she was an editor on the law review. She received both her master’s degree in business administration and bachelor’s degree from Lehigh University.

As chief information officer, Jon Hofer is responsible for the management, support, sourcing and implementation all of CareCentrix’s information technology and information management.

Jon has over 25 years of information technology experience. Prior to joining CareCentrix, Jon was the vice president of information technology at United Healthcare leading their application development team. While at United, Jon worked in several functional areas including claims processing, benefit administration, clinical management, fraud prevention, project portfolio management, and process improvement for commercial, Medicare, and Medicaid lines of business. Previously, Jon was the vice president, head of application development at Aetna. Jon spent the first sixteen years of his career at Accenture, working with companies in the utility and banking industries.

Jon received his BA from Lawrence University in Appleton, Wisconsin.

As chief financial officer, Steven Horowitz directs all of CareCentrix’s financial activities including financial planning, accounting and financial reporting.

Prior to joining CareCentrix, Steven was the vice president of business planning for Medco Health Solutions, a Fortune 50 pharmacy benefit manager. In this role, Steven was the CFO for three key U.S. based divisions as well as all international markets, which together generated over $2 billion in annual revenue. Previously, Steven held the position of controller at National Medical Health Card Systems, a pharmacy benefit manager, and at The Fantastic Corporation, a global broadband multimedia corporation. Earlier, Steven was CFO at the Mount Vernon Neighborhood Health Center.

Steven received his MBA from Adelphi University and earned his BS in Business Management from Cornell University. He is a licensed CPA, as well as a member of the American Institute of Certified Public Accountants.

Gisele is responsible for CareCentrix’s corporate and regulatory compliance and privacy programs.

Gisele brings nearly 20 years of legal and compliance experience in the health care arena to CareCentrix. Previously at Viant, a national PPO network, where she was vice president and associate general counsel, Gisele was responsible for all regulatory, compliance, and privacy issues. She joined Viant after fifteen years at Cigna HealthCare, serving in progressively larger roles in the CIGNA Law Department and departing as associate chief counsel. Gisele started her career in commercial litigation at Cohn & Birnbaum and Updike, Kelly & Spellacy, both in Hartford, CT.

She received her law degree from the University of Connecticut and her undergraduate degree in finance at Dalhousie University in Nova Scotia, Canada.

As chief clinical officer, Tom Warnes leads all CareCentrix clinical programs including those for Sleep Management Solutions and HomeSTAR; as well as the quality management teams.

The clinical and quality teams are charged with improving clinical programs and developing innovative approaches to the delivery of home health services. Tom also has responsibility for UM and medical expense management programs. Prior to joining CareCentrix, Dr. Warnes served as the vice president, care management at WellCare Health Plans, a national Medicare and Medicaid managed care organization. He also held leadership roles with Priority Health in Grand Rapids, Michigan, Grand Valley Health Plan, and as an outpatient psychologist for the Community Mental Health Center in Montcalm County Michigan.

A cum laude graduate of Michigan State University and Southern California University, Dr. Warnes has earned his BS in Chemistry, and PhD in Psychology.

Tom Gaffney heads CareCentrix’s wholly owned subsidiary, Sleep Management Solutions. In this role, Tom manages all operations, product development, growth and sales initiatives related to the sleep benefits management product line.

A co-founder of Sleep Management Solutions, Tom has over 15 years of healthcare experience working across the landscape of the alternate site industry including DME, Home Infusion, and most recently as an owner and operator of DME and Sleep Lab operations. Based on an understanding of the cost drivers related to sleep services, as well as the growth in this area of healthcare, Tom developed a strategy to deliver low cost and high quality home-based sleep testing and therapy management solutions for patients; thus, creating a full-service sleep management program for payers to help manage their sleep service spend and trend. Sleep Management Solutions, the first sleep benefits management company in the United States was established in 2006 and has grown to serve several local and national health plans. The company became a wholly owned subsidiary of CareCentrix in 2010.

Tom holds a masters degree in education from Springfield College in Massachusetts, where he also received his bachelor’s degree.