Terms and Conditions

IMPORTANT NOTE REGARDING WEBSITE CONTENT

The information and content (collectively, "Content") on this website is for your general educational information only. The Content cannot replace the relationship that you have with your health care professionals. The Content on this website should not be considered medical advice. If you are experiencing a medical emergency, you should not rely on any information on this site and should seek appropriate emergency medical assistance, such as calling "911". You should always talk to your health care professionals for diagnosis and treatment, including information regarding which drugs or treatment may be appropriate for you. None of the information on this website represents or warrants that any particular drug or treatment is safe, appropriate or effective for you. Health information changes quickly. Therefore, it is always best to confirm information with your health care professionals.

This website is intended for a United States audience. If you live outside the U.S., you may see information on this website about services that are not available or authorized in your country. If you choose to access the website from outside of the United States, you do so on your own initiative and are responsible for compliance with U.S. and local laws, if and to the extent that local laws are applicable.

Agreement and Terms

These website Terms of Use ("Terms") describe the rules for using this website. These Terms constitute a legally binding agreement between you, the person using this website, and CareCentrix. If you are helping another person use this website, these Terms constitute a legally binding agreement between both the helper and the person being helped and CareCentrix. Terms such as "we" or "our" and "Company" refer to CareCentrix and its affiliate entities.

By using this website, you agree to and accept the most-recent Terms as well as the most-recent version of our Privacy Policy. We may change these Terms at any time, and such changes will be posted on this or a similar page of this website. By submitting information via this website, you consent to the collection, and use of information consistent with the terms of this Policy

Changes to the Terms

We reserve the right to amend or revise these Terms at any time and from time to time without notice. In the event that this occurs, the revised information will be posted on our website. It is your responsibility to review these Terms each time you use this website. By continuing to use this website, you consent to any changes to our Terms.

If you enter into any other agreement with CareCentrix, then these Terms are in addition to the terms of such other agreement. Neither entering into this agreement, nor visiting this website, nor any of these Terms, guarantees that you are eligible to receive services from us related to your health plan.

Products and Services Offerings

The product and/or services descriptions, if any, provided on this site are not intended to constitute offers to sell or solicitations in connection with any product or service. All products are not available in all areas and are subject to applicable regulation areas and in many instances may be offered only through employers or other plan sponsors. Specific products may not be available under your health plan.

Not all CareCentrix services are consistent with the benefits provided under the terms of your health plan contract, including its limitations and exclusions.

Anyone interested in a particular product should contact his or her health plan.

License to Use This Website and Content Ownership

Subject to these Terms, CareCentrix grants you a personal, nontransferable, nonexclusive, revocable, limited license to view the Content on the website for the sole purpose of collecting information regarding our services and related activities such as paying outstanding amounts related to home health or other services. CareCentrix home health providers may also use this site to gain access to the Provider Portal. You may also print a reasonable number of copies of the Content for your personal use, but in such case you must reproduce all proprietary copyright and trademark notices. All rights, title and interest in and to the website, including the Content, and all intellectual property rights, including all copyright, trademark, patent and trade secret rights therein shall remain with CareCentrix and our licensors and vendors, and no ownership interest is transferred to you or any other entity by virtue of making the Content available on the website, granting the foregoing licenses, or entering into this Agreement.

In the event you choose to provide us with any feedback, suggestions, or similar communications, all such messages (collectively, "Feedback Messages") will be considered non-personal, non-confidential (except for personal information as described in our Privacy Policy) and nonproprietary. You hereby grant CareCentrix a perpetual, sublicensable, assignable, unrestricted, worldwide, royalty-free, irrevocable license to use, reproduce, display, perform, practice, modify, create derivative or collective works, transmit and distribute your Feedback Messages, in whole or in part, and including all intellectual property rights therein.

We may terminate this license at any time for any reason. If you breach any of these Terms, your license to the Content terminates immediately. Upon the termination of this license you must stop using this website, including all Content, and return or destroy all copies, including electronic copies, of the Content in your possession or control.

Restrictions on Use of This Website

You agree:

  • not to use this website or Content in any way not explicitly permitted by these Terms or the text of the website itself;
  • not to copy, modify or create derivative works involving the Content, with the exception of printing a reasonable number of copies for your personal use;
  • not to misrepresent your identity or provide us with any false information in any information-collection portion of this website;
  • not to take any action intended to interfere with the operation of this website;
  • not to access or attempt to access any portion of this website to which you have not been explicitly granted access;
  • not to share any password assigned to you with any third parties or use any password granted to a third party;
  • not to directly or indirectly authorize anyone else to take actions prohibited in this section;
  • to comply with all applicable laws and regulations while using this website or the Content. You represent and warrant that you are at least 18 years of age.

Copyright and Trademark

All materials on this site, including the site's design, layout, and organization, are owned and copyrighted by CareCentrix or its suppliers or vendors, and are protected by U.S. and international copyrights. There are references throughout the website to various trademarks or service marks and these, whether registered or not, are the property of their respective owners. CareCentrix’s registered marks, including the CareCentrix logo, the CareCentrix tagline, “It pays to care at home”, the HomeStar logo, and other CareCentrix marks are owned by CareCentrix, Inc.

Some websites operated by CareCentrix include trademarks or logos belonging to other third-party licensors and are used pursuant to an agreement with such third parties.

Changes to Website Content

We may change, add or remove some or all of the Content on this website at any time. In addition, please note that, although our goal is to provide accurate information, certain features that may be offered through this website may not be accurate or up to date. In addition, please note that the features of any products or services described in this website may change over time as permitted by law.

Links to CareCentrix Websites

CareCentrix grants a nonexclusive, limited permission to the owners of other web sites ("Linking Site Owners") to link to CareCentrix web sites using text or logo links. Such link shall not (a) suggest that CareCentrix promotes or endorses any third party's causes, web sites, products or services, or (b) be used or associated with any inflammatory, pornographic, defamatory or unlawful site or materials in any way, or in any manner that would disparage or adversely affect the name, reputation and goodwill of CareCentrix and its products and services.

CareCentrix retains and reserves all rights to its domain names, trade names, trademarks and logos, copyrights and all other intellectual property. We reserve the right to withdraw permission for any link.

Linking Site Owners shall indemnify, defend and hold harmless CareCentrix from and against all liability, demands, claims, suits, losses, damages, infringement of proprietary rights, causes of action, fines, or judgments (including costs, attorneys' and witnesses' fees, and expenses incident thereto), arising out of their failure to comply with the terms and conditions of this "Links to CareCentrix Web Sites" section.

Access to Other Websites From the CareCentrix Website

During your visit to our website you may have the opportunity to click on a link to other websites. Please be aware that we do not have any access, control, input or authorization over any of the materials or content contained at these websites. We do not endorse, and are not responsible for, the content and accuracy of linked websites operated by third parties or for any of your dealings with such third parties. In addition, we are not responsible for, and do not endorse, the privacy practices, content or policies of any of these other websites. You are solely responsible for your dealings with such third parties and we encourage you to read the terms of use and privacy policies on such third-party websites.

Web-Enabled Mobile or Handheld Devices

Certain web and smartphone applications of the website have been designed to run on a personal computer, standard laptop or web-enabled mobile device. If you view or use the website on a mobile or handheld device you may experience some display and functionality limitations. You may experience varying wireless network coverage and speed, depending on your geographic location and telecommunications provider. The website should not be used while operating any motor vehicle, or in any other manner that might endanger yourself or others.

By using the website you expressly agree and acknowledge that CareCentrix shall not be responsible for any of the following: (a) performance limitations and/or failures experienced in connection with any wireless or Wi-Fi service used to access the Service; (b) data transmitted through wireless access that may be intercepted by unauthorized persons; or (c) your failure to physically secure and/or monitor your personal computer, laptop or wireless device or to protect your passwords, resulting in unauthorized access to the website and/or your CareCentrix account or other information.

While using any web-enabled mobile or handheld device to use the website, standard mobile phone carrier and data usage charges will apply. You expressly agree and acknowledge that the use of any mobile or handheld device is at your sole risk and shall be in accordance with all applicable local, state and federal laws.

NO WARRANTIES

ALL CONTENT ON THIS WEBSITE IS PROVIDED TO YOU ON AN "AS IS", "AS AVAILABLE" BASIS. CARECENTRIX, ALL THIRD PARTIES, IF ANY, PROVIDING CONTENT FOR THIS WEBSITE, AND ALL THIRD PARTIES PROVIDING SUPPORT OR INFORMATION FOR THIS WEBSITE (COLLECTIVELY, "WEBSITE-RELATED-PARTIES") HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

THE WEBSITE-RELATED-PARTIES MAKE NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THIS WEBSITE. WITHOUT LIMITING THE FOREGOING, THE WEBSITE-RELATED-PARTIES MAKE NO REPRESENTATIONS OR WARRANTIES THAT USE OF THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. THE WEBSITE-RELATED-PARTIES DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USEFULNESS OF OR THE EXPECTED RESULTS OF THE MATERIAL CONTAINED ON THE WEBSITE. YOU ARE RESPONSIBLE FOR TAKING ALL PRECAUTIONS NECESSARY TO ENSURE THAT ANY CONTENT YOU MAY OBTAIN FROM THIS WEBSITE IS FREE OF VIRUSES AND ANY OTHER POTENTIALLY DESTRUCTIVE COMPUTER CODE.

Some states do not allow limitations on implied warranties, so one or more of the above limitations may not apply to you.

LIMITATION OF LIABILITY

YOU AGREE THAT IN NO EVENT SHALL THE WEBSITE-RELATED-PARTIES BE LIABLE FOR ANY DAMAGE RESULTING FROM OR RELATED TO YOUR USE OR INABILITY TO USE THIS WEBSITE OR THE CONTENT OR THE PROVISION OF OR FAILURE TO MAKE AVAILABLE ANY SUCH PRODUCTS, GOODS, OR SERVICES. THIS PROTECTION COVERS CLAIMS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND ANY OTHER LEGAL THEORY. THIS PROTECTION COVERS THE WEBSITE-RELATED-PARTIES, INCLUDING ALL AFFILIATES, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS. THIS PROTECTION COVERS ALL LOSSES INCLUDING, WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, AND PUNITIVE DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, LITIGATION, DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION, OR ANY OTHER PECUNIARY LOSS. THE TOTAL, CUMULATIVE, LIABILITY OF THE WEBSITE-RELATED-PARTIES, INCLUDING ALL AFFILIATES, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS, IF ANY, FOR LOSSES OR DAMAGES SHALL BE LIMITED TO THE AMOUNT OF YOUR ACTUAL DAMAGES, NOT TO EXCEED U.S. $100.00. THE LIMIT OF LIABILITY MAY NOT BE EFFECTIVE IN SOME STATES. IN NO EVENT SHALL THE WEBSITE-RELATED-PARTIES, INCLUDING ALL AFFILIATES, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS, BE LIABLE TO YOU FOR ANY LOSSES OR DAMAGES OTHER THAN THE AMOUNT DESCRIBED ABOVE. ALL OTHER DAMAGES, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE, RESULTING FROM ANY USE OF THE WEBSITE OR CONTENT ARE EXCLUDED EVEN IF THE WEBSITE-RELATED-PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT YOU USE THIS SITE AT YOUR OWN RISK. IF YOU ARE DISSATISFIED WITH THIS WEBSITE OR THE CONTENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.

Governing Law and Statute of Limitations

The laws of the State of Connecticut govern these Terms and any cause of action arising under or relating to your use of the website, without reference to its choice-of-law principles. You agree that the only proper jurisdiction and venue for any dispute with CareCentrix, or in any way relating to your use of this website, is in the state and federal courts in the State of Connecticut, U.S.A. You further agree and consent to the exercise of personal jurisdiction in these courts in connection with any dispute involving CareCentrix or its employees, officers, directors, agents and providers. If any provision of these Terms is determined to be invalid under any applicable statute or rule of law, such provision is to that extent to be deemed omitted, and the balance of the Terms shall remain enforceable.

Before seeking legal recourse for any harm you believe you have suffered arising from or related to your use of this website, you agree to inform us in writing and to give us 30 days to cure the harm before initiating any action. You must initiate any cause of action within one year after the claim has arisen, or you will be barred from pursuing any cause of action.

Contact CareCentrix

If you have any questions, comments or concerns about these Terms, please use our Contact Us page.

Additional Terms

Your obligations under the following sections survive termination of this Agreement: Important Note Regarding Website Content; Agreement and terms; portions of License to Use This Website and Content Ownership; Restrictions on Use of This Website; Copyright and Trademark; Changes to Website Content; Links to CareCentrix Websites; Access to Other Websites From the CareCentrix Website; Web-Enabled Mobile or Handheld Devices; NO WARRANTIES; LIMITATION OF LIABILITY; Governing Law and Statute of Limitations; Additional Terms. No waiver of any of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition. You agree to defend, indemnify, and hold harmless all Website-Related-Parties and their subsidiaries, affiliates, officers, directors, employees, and agents from any claim, demand, or damage, including reasonable attorneys' fees, arising out of or related to your breach of this Agreement or your use or misuse of the Content or website. You may not transfer or assign any rights or obligations under this Agreement. CareCentrix may transfer or assign its rights and obligations under this Agreement.

Effective Date

The Effective Date of these Terms is 9/9/2014.